| Glass and Crystal Material Quality | 20% | Consistent glass thickness, clear surface finish, controlled optical quality, polished edges, and documented material specifications for every approved model. | Glass specifications, thickness records, incoming-material inspection reports, edge-polishing samples, and approved production samples. | Reduces the risk of scratches, edge damage, visible distortion, and inconsistent appearance between production batches. | 9/10 |
| Safety and Structural Engineering | 18% | Stable frame construction, secure glass support, rounded or professionally finished exposed edges, reliable joints, and documented load and stability testing. | Product drawings, material specifications, load-test records, stability-test results, assembly instructions, and quality-control checklists. | Helps prevent tipping, joint failure, glass movement, and damage during normal household or commercial use. | 9/10 |
| Manufacturing and Process Control | 15% | Defined quality checkpoints from raw-material inspection through final packing, with traceable procedures for cutting, tempering where specified, finishing, assembly, and packaging. | Process flow chart, inspection standards, corrective-action records, production photographs, and sample inspection reports. | Improves repeatability and makes quality problems easier to identify and correct before shipment. | 8/10 |
| Export Compliance Readiness | 12% | Ability to provide destination-market documentation when applicable, including material declarations, chemical compliance information, packaging records, and product test reports. | Current compliance declarations, third-party test reports, safety data where relevant, packaging specifications, and country-specific documentation. | Reduces customs delays, retailer onboarding issues, and the risk of missing destination-market requirements. | 8/10 |
| Customization Capability | 10% | Ability to manage approved drawings, dimensions, colors, edge profiles, frame finishes, logos, packaging formats, and controlled sample revisions. | Technical drawing templates, sample-development procedure, change-control records, finish panels, and pre-production approval process. | Supports private-label, hospitality, retail, and project orders while limiting errors caused by informal changes. | 8/10 |
| Packaging and Transit Protection | 10% | Packaging designed for fragile surfaces and international transport, with internal cushioning, corner protection, moisture control where needed, and clear handling labels. | Packaging drawings, carton and crate specifications, drop-test or transport-test records where available, and shipment-damage statistics. | Lowers breakage, surface damage, replacement costs, and customer-service claims during ocean, air, and truck transport. | 8/10 |
| Production Capacity and Lead-Time Control | 7% | Transparent monthly capacity, realistic lead times, production planning, and a clear distinction between sample, repeat, and peak-season orders. | Capacity statement, production schedule, historical lead-time data, order milestones, and escalation contacts. | Helps buyers plan inventory, promotions, construction projects, and seasonal launches with fewer delivery surprises. | 8/10 |
| Quality Assurance and After-Sales Support | 5% | Documented final inspection, defect classification, replacement procedures, spare-part availability where applicable, and a defined response time for claims. | Inspection forms, warranty terms, claim-handling workflow, replacement policy, and examples of corrective-action reports with confidential details removed. | Provides a measurable process for handling defects rather than relying only on informal communication. | 8/10 |
| Commercial Transparency | 3% | Clear quotations showing materials, dimensions, packaging, tooling, minimum order quantities, payment terms, delivery terms, and any recurring charges. | Itemized quotation, pro forma invoice, incoterm confirmation, approved specification sheet, and written change-order policy. | Makes total landed cost easier to compare and reduces disputes caused by unclear commercial assumptions. | 8/10 |