| Supplier Expertise | Experience building machines for the specific box style, paperboard grade, and production process required. | Machine specifications, project references, sample boxes, and a live or recorded production demonstration. | Confirm that the demonstrated machine can make the intended box design using comparable material. | _____ |
| Production Capacity | Rated output, operating conditions behind the rating, changeover time, and expected operating efficiency. | A written output specification and a test run using the proposed material and box dimensions. | Compare measured output under agreed test conditions, not just the headline maximum speed. | _____ |
| Material and Box Compatibility | Supported paperboard thickness or grammage, blank dimensions, box styles, and permitted material tolerances. | Technical drawings, material range, sample blanks, and samples of finished boxes. | Verify the complete production range against the buyer’s actual packaging specifications. | _____ |
| Food-Contact Suitability | Whether food-contact requirements apply to the finished packaging, coatings, inks, adhesives, and intended use. | Material declarations, relevant test reports, and documentation identifying the intended food-contact conditions. | Check compliance against the regulations applicable in the destination market; machine documentation alone does not establish packaging compliance. | _____ |
| Quality Management | How incoming parts, assembly, inspection, nonconformities, and final machine testing are controlled. | Quality-control procedures, inspection records, and any current, scope-verified quality-system certificates. | Verify certificate validity and scope independently; an ISO 9001 certificate concerns a quality-management system, not product performance by itself. | _____ |
| Machine Safety and Electrical Design | Guards, emergency stops, electrical protection, operating instructions, and suitability for the installation location. | Risk assessment, electrical drawings, safety-device list, manuals, and market-specific conformity documentation where applicable. | Confirm applicable safety and electrical requirements with the importer or qualified compliance professional before purchase. | _____ |
| Factory Acceptance Test (FAT) | Whether acceptance testing is performed before shipment and whether results are measured against agreed requirements. | A signed FAT protocol covering output, box quality, changeover, safety checks, and any agreed run duration. | Include acceptance criteria, test materials, responsibilities, and corrective-action arrangements in the purchase contract. | _____ |
| Spare Parts and Maintenance | Availability of wear parts, recommended spares, maintenance intervals, and machine documentation. | Spare-parts list with part numbers, maintenance schedule, lubrication instructions, and parts lead times. | Confirm critical parts can be identified and ordered without relying on informal descriptions. | _____ |
| After-Sales Support | Remote troubleshooting, technician availability, training, service hours, and language support. | Written service terms, response-time commitments, training plan, and escalation process. | Assess support commitments in writing, including what is covered, response channels, and any service charges. | _____ |
| Warranty and Commercial Terms | Warranty duration, covered components, exclusions, shipping responsibilities, payment terms, and delivery schedule. | Draft contract, warranty terms, packing details, and a delivery schedule with clearly defined milestones. | Ensure warranty coverage and remedies are specific, documented, and consistent across the quotation and contract. | _____ |
| Overall Evaluation | Compare suppliers using the same requirements and agreed scoring method. | Completed scores, quotations, test results, compliance documents, and service commitments. | Score each dimension consistently; investigate missing evidence before making a final selection. | _____ |