| 1 | Compare the full landed cost | Unit price, tooling or setup charges, freight, duties where applicable, and any stated minimum order quantity. | 20% | A written quotation that separates one-time costs from recurring costs and states the quoted quantity, delivery basis, and quote validity. | A low unit price with unclear setup fees, exclusions, or order assumptions. |
| 2 | Check pouch quality and consistency | Seal integrity, material structure, dimensions, fit, appearance, and performance against the intended filling and storage conditions. | 20% | Production-representative samples, relevant test results, written specifications, and an explanation of how defects are handled. | Claims of suitability without samples, specifications, or a defined quality-control process. |
| 3 | Verify shaped-pouch capability | Ability to make the required outline, opening, fitments, seals, and artwork layout within practical production tolerances. | 15% | A feasibility review, proposed dimensions, artwork or dieline requirements, and confirmation of tooling ownership and reuse terms. | Design approval before the supplier has reviewed the dimensions, filling method, or intended use. |
| 4 | Evaluate communication and support | Response process, named point of contact, technical support, issue escalation, and clarity of quotation and order updates. | 15% | Documented service contacts, response expectations, escalation steps, and examples of the information provided during order updates. | Unclear responsibility for technical questions, changes, or quality claims. |
| 5 | Confirm lead time and delivery planning | Sampling, tooling, production, and transit timelines, plus how schedule changes and delays are communicated. | 10% | A stage-by-stage schedule for the quoted order, with stated assumptions and a process for reporting delays. | A single delivery estimate that does not distinguish production time from transit time. |
| 6 | Review compliance and traceability | Whether materials and documentation match the product’s intended market, use, and applicable requirements. | 10% | Relevant, current material declarations, test documentation where applicable, lot identification, and a process for document updates. | Generic compliance claims without documents that identify the material or intended application. |
| 7 | Assess long-term supplier value | Repeat-order consistency, capacity planning, change control, complaint resolution, and clarity of pricing for future orders. | 10% | Written repeat-order terms, quality and change-control procedures, capacity assumptions, and references that can be checked with permission. | Unclear specifications or pricing rules that could make repeat orders difficult to compare. |