| 1. Confirm reaction injection molding experience | Look for demonstrated experience with reaction injection molding (RIM), including the relevant polyurethane or other specified reactive material system, part geometry, and production requirements. | Ask for examples of comparable applications, typical part-size ranges, and how the supplier manages mixing, metering, mold filling, and curing. Request a technical review of your part rather than relying only on general molding experience. |
| 2. Check process controls and technical capability | Assess how the supplier monitors material conditioning, component ratio, temperature, pressure, mixing, and cure conditions. Appropriate controls depend on the material system and part specification. | Ask which process parameters are recorded, how operators respond to out-of-range readings, and how process changes are validated. Confirm that proposed controls align with your drawings, material requirements, and acceptance criteria. |
| 3. Assess tooling design and capacity | Review the supplier’s ability to design, build, maintain, or coordinate molds suited to your part’s size, complexity, surface requirements, and expected production volume. | Discuss mold material and construction, venting, temperature control, parting lines, expected maintenance, ownership, and storage. Request a tooling plan with design-review milestones, trial timing, and responsibilities for repairs or modifications. |
| 4. Involve engineering early | A capable supplier should review manufacturability before tooling is finalized and identify risks such as uneven wall sections, undercuts, demolding challenges, and tolerance or finish requirements. | Ask for a documented design-for-manufacturability review and a clear process for approving drawing, material, or tooling changes. Confirm how prototypes or initial samples will be evaluated against agreed requirements. |
| 5. Verify ISO 9001:2015 quality controls | Check whether the supplier’s quality management system is certified to ISO 9001:2015 and whether the certification scope and site cover the work being considered. Certification supports a quality management system; it does not by itself guarantee a defect-free part. | Request a current certificate and confirm its validity and scope with the issuing certification body. Ask how incoming materials, inspection records, nonconforming output, corrective actions, calibration, and document changes are managed. |
| 6. Validate capacity, lead times, and continuity | Determine whether available molding equipment, labor, material supply, and production scheduling can support both launch requirements and expected ongoing demand. | Ask for realistic lead times for tooling, sampling, and production, plus stated capacity assumptions. Discuss maintenance schedules, backup plans for critical equipment or materials, and how the supplier communicates delays or supply risks. |
| 7. Compare total cost and communication practices | Compare the full commercial picture—not only the piece price—including tooling, setup, inspection, packaging, freight, minimum order quantities, and potential engineering changes. | Request a written quotation with assumptions, exclusions, and quote validity. Identify a technical and commercial contact, agree on update frequency, and clarify how deviations, schedule changes, and corrective actions will be reported. |