| 1 | Annual production capacity | Actual annual output for electric bicycles and scooters, separated by product type. | Request the latest 12-month output, installed capacity, and utilization rate; compare like-for-like products. | A stated factory capacity is not the same as completed, saleable production. |
| 2 | Factory and production control | In-house assembly, quality inspection, traceability, and control of outsourced processes. | Check the factory address, production-flow records, inspection procedures, and supplier-control documentation. | Helps establish whether the exporter is also the manufacturer and how consistently products are made. |
| 3 | Product range | Electric bicycles, pedal-assist models, throttle-assisted models, and stand-up scooters. | Match each model’s motor, battery, speed, and intended market to the destination country’s rules. | Products with similar names can fall under different regulatory classifications. |
| 4 | European EPAC compliance | Whether a specific pedal-assist bicycle is assessed against EN 15194 and applicable EU requirements. | Request model-specific test reports and the applicable EU Declaration of Conformity; verify the scope and issuing laboratory. | EN 15194 concerns electrically power-assisted cycles; it does not automatically cover every e-scooter or e-bike model. |
| 5 | Battery transport documentation | Lithium battery test documentation and shipment classification. | For applicable lithium cells or batteries, request a UN 38.3 test summary and confirm that the shipped battery matches the documentation. | Transport rules apply to lithium batteries; a report for a different battery model is not sufficient evidence. |
| 6 | Quality management system | A current quality-management certificate covering the relevant manufacturing site and activities. | If ISO 9001 is claimed, verify the certificate, issuing certification body, scope, site, and validity directly. | ISO 9001 is a quality-management-system standard, not a product safety approval. |
| 7 | Export experience | Markets served, export history, and experience with the buyer’s destination market. | Ask for redacted shipping records, customer references, or other verifiable evidence; do not rely on an unsubstantiated country count. | Experience with a particular market can help with documentation and product configuration. |
| 8 | Customization and engineering | Ability to adapt frame, electrical system, components, packaging, and labeling to a documented specification. | Review engineering-change controls, sample approval steps, and written confirmation of component substitutions. | Uncontrolled substitutions can affect quality, compliance, and compatibility. |
| 9 | Testing and after-sales support | Incoming, in-process, and final inspection, plus spare-parts and warranty procedures. | Request inspection records, warranty terms, spare-parts availability, and a written process for handling defects. | Clear procedures make product issues easier to document and resolve. |
| 10 | Commercial and shipment readiness | Quotation, lead time, minimum order quantity, packaging, and agreed shipping terms. | Compare written quotations and confirm order terms, delivery schedule, packaging details, and responsibility for transport costs and risks. | Comparable written terms reduce misunderstandings between supplier and buyer. |